The purpose of the report is to persuade the executive to accept your recommended solution to a problem, which you have identified through your analysis of the organization, from your research on the problem and alternative solutions to it. You may choose from the following list of topics:
Communication technology Nonverbal communication
Conflict Management Operations
Customer services Public Relations
Intercultural communication Supervisor-employee relationship
Managing work-related stress Telecommuting
Your textbook is also a good place to browse for topic ideas. Select an area that is of interest to you. Keep in mind that broad topics will likely need to be narrowed or focused.
Examples:
? Communication technology may be focused: electronic mail systems, instant messaging, visual meetings, and others.
? Conflict management may be focused: social conflict, negotiation, teams, problem solving, decision making, emotional intelligence, corporate culture, and so forth.
? Managing work-related stress may be focused: work environment, morale, work-life balance, employee satisfaction, employee attitudes, turnover, and others.
When selecting, narrow the broad topic to fit the specific problem in your organization (e. g., low employee morale, limited parking space, inappropriate nonverbal communication between employees, supervisor-employee conflict, significant absenteeism, loss of customers to competitors, opening an operation in another country, etc).
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