Analyze the ways in which your agency demonstrates its accountability to its patients/clients/consumers at the micro and macro level. What formal and informal mechanisms exist to insure the protection of parents/clients rights? From which policies do they derive? Do patients/clients serve in governance, planning, and service delivery or evaluation roles? How does your agency obtain feedback from clients? How is that feedback utilized? What dilemmas/challenges arise in their development application or enforcement? How could patients rights be strengthened at the case and policy level in your setting? What are or could social work roles be in promoting these policies. Provide examples. Use of relevant course and outside readings is required. (Attach any documents from your agency, which identify patients rights, protections, etc.)
I work for The Institute for Community Living it is a nonprofit mental health agency. I am an auditor. Our prgrams are funded by OMH medicaid ect. have attached the web site from the organization. My agency obtains feedback from the clients by handing out surveys/evaluations of the program.
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